Scott Friedson

Insurance Claim Recovery Support settled my claim for top dollar in just 40 days after a hail claim on my apartment complex was flat out denied. I didn't want to sue my insurance company so my insurance agent referred me to "the best public adjuster firm in Texas”. ICRS completely reversed the carrier’s position and I couldn't be happier with the service or results! I highly recommend Scott and his team to any commercial or multifamily owner or operator dealing with an insurance claim.

Thank you Scott for your efforts and persistence! You exposed the log jam we had and all the barriers that were thrown up at us and the lack of good faith in the part of the insurance company to even negotiate with us was paramount in our claim settlement. Thank you so much, I appreciate everything you’ve done for us.

ICRS has been a beacon of hope during one of the most challenging times in my life. After my home was struck by lightning nearly nine months ago, dealing with USAA has been nothing short of a nightmare. They have grossly underpaid my claim, and I was at my wit’s end after countless hours of research, discussions with attorneys, and trying to figure out how to rebuild my home without compromising my financial future. Scott and Misty from ICRS have been the most honest, supportive, and knowledgeable people I’ve encountered throughout this ordeal. They made me feel heard and understood, which was a welcome relief after so many interactions with professionals who seemed more interested in their bottom line than in helping me. Scott guided me through this incredibly complex and stressful process with expert advice, giving me the clarity and confidence I desperately needed. His and Misty’s commitment to doing what’s right for their clients is unmatched. They genuinely care and provide guidance and support that feels personalized and sincere. Thanks to Scott and Misty, I’m back on track and no longer feel overwhelmed. ICRS has saved me countless hours of stress and struggle, and I wholeheartedly recommend them to anyone dealing with a large-loss claim after a storm. Trust me—making them your first call can save you immeasurable frustration and help you navigate this difficult path with sound advice and unwavering support. Thank you, Scott and Misty, for everything you’ve done!

ICRS is phenomenal! They walked us through all the loops we needed to jump through. They went to bat for us when we weren't even sure we were in the game! Thank you Misty and Scott! We are more appreciative than we can put into words!

Our company suffered severe hail and wind damage to two large apartment complexes in San Antonio, TX. We would have lost out on our insurance claim without the help of ICRS. They helped us identify damage, process our claim and stuck it through with all the way to the end of a several month battle. We are extremely happy with the results Scott and team were able to provide.

I highly recommend their representation from the moment you have a claim so you can save yourself the time and stress of dealing with a problem before it happens! These guys streamline the process, anticipate issues and head off problems before they arise. ICRS is worth every penny! Don’t waste your time or money dealing with anyone else!

This was not the first public adjuster I called. I called a different company first but they gave me a bad feeling on the phone. Too aggressive. Didn't feel trustworthy to me. So, I kept looking. I came across this company and I had none of those bad feelings. Scott, the guy who took my call, seemed very knowledgeable and I felt I could fully trust him. As it turned out, he told me that my claim was fairly simple and I didn't need the full scope of his service and fees. But, without charging me a fee, he gave me some needed advice on this whole matter of insurance claims which I needed. And told me I could call him back to ask another question or two if necessary. I would recommend this company for these services.